Certified Medical Assistant Practice Exam

Making eye contact is a prime example of non-verbal communication technique. This form of communication conveys attention, interest, and sincerity in a conversation, establishing a connection between the communicator and the recipient without the use of words. Eye contact can also help to indicate understanding or the need for clarification during interactions, enhancing the overall exchange of information.

In contrast, writing notes involves verbal communication since it translates thoughts into written words. Using medical jargon also falls under verbal communication, as it focuses on delivering information using specific terminology that may be difficult for patients to understand. Speaking loudly, while it might enhance auditory communication, does not generally convey the nuanced, nuanced sentiments that accompany non-verbal cues. Thus, among the provided options, making eye contact stands out definitively as a non-verbal technique.